Privacy Policy

xxiv llc and its website twentyfourskincare.com (together, “xxiv” or “we” or “our”) are committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personal information is not actively shared. In particular, we do not re-distribute or sell personal information collected on our web servers.

Information collected

We use analytics platforms, including Google Analytics, to better understand how visitors interact with our website. These data are collected anonymously and are used to analyze trends and improve our website’s performance and the user experience. No personally identifiable information is collected or stored through our analytics tracking tools.

Our servers collect the following analytics: 

• Internet Protocol (IP) address of computer being used 

• web pages requested 

• referring web page 

• browser type 

• date and time

• location

We do not associate these data to individual user identities.

Cookies
The twentyfourskincare.com site may use "cookies" in order to deliver web content specific to individual users’ interests or to keep track of online purchasing transactions. Sensitive personal information is not stored within cookies.

Webforms
Forms called webforms are used on the twentyfourskincare.com site. These forms require users to provide contact information including name, email address, and phone number. Contact information from the registration form is used only to send material relating to the [event/course/purpose] for which it was collected and will not be sold to another party. 

Surveys
We may use surveys to collect information on customer satisfaction. The consumer-experience information provided will be used solely for the purpose of improving our products and services. All responses are confidential and will be analyzed in aggregate form. We will not share your personal information with third parties, and your participation is completely voluntary. By completing a survey distributed by or on behalf of xxiv, you consent to the collection and use of your responses in accordance with this privacy statement.

Use of collected information

• We will use personal information collected from this site only for the purpose of communication back to individuals that contact us via the site.

• We use browser-IP-address information and anonymous-browser history to report information about site accesses and for profiling purposes. This information is used to improve web presentation and utilization. IP address information may also be used for troubleshooting purposes.

Distribution of collected information

• We will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law.

• We will not distribute or sell personal information to third-party organizations.

Privacy statement revisions

This Privacy Statement was last revised on May 1, 2025. We may change this Privacy Statement at any time and for any reason. We encourage you to review this Privacy Statement each time you visit the website.  If we make a significant change to our Privacy Statement, we will post a notice on the homepage of our website for a period of time after the change is made.

Responsibility for external sites

This website may contain links to other websites. Some of those websites may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others.

We are not responsible (i) for the performance of websites operated by third parties or (ii) for your business dealings with them. Therefore, whenever you leave this website, we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.

How to contact us

If you have questions about this Privacy Statement, please contact us via the “Contact Us” page on our website.